What changed on the site this month

A resource library with dates on it

The resources section stopped being a list of article stubs and became a real library. Every entry names its publisher, cites the regulation it rests on, and prints the date we last checked it. There is a stated review cycle for each: monthly for the things that expire, quarterly for the regulation sections, annually for the rest.

The point of the printed date is that it can be held against us. A page with no date makes no promise; a page with a date makes one you can check.

Search, and an accordion that stays put

The library got a search field that filters the collections live, and the collections became an accordion so the whole A to F spine fits on one screen. Collections with no match dim rather than disappear, so the shape of the library does not reshuffle underneath you while you type.

If you search for something we have not written, you get an empty state with a way to tell us what you looked for, rather than a blank page.

A rewritten equipment request

The equipment request flow was rebuilt around what a dispatcher actually needs to answer a question: the equipment, the lane, the dates and the commodity. It ends in a document you can keep rather than a thank-you screen.

Faster on a phone

A run of work went into weight rather than features. The largest stylesheet now loads only on the pages that need it, the fonts are served from our own domain instead of a third party, and several images that were being fetched at full size on a phone are not any more.

None of that is visible, which is the idea. The site is mostly read in cabs and truck stops on connections that do not forgive a heavy page.